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Management
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Leadership style
Which leadership style emphasizes direct supervision and control over followers?
Autocratic
Paternalistic
Democratic
Laissez-faire
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Why?
Performance measurement
What is the purpose of performance measurement, according to the Office of the Chief Information Officer in the USA?
To evaluate how well organizations are managed and the value they deliver for customers and other stakeholders
To quantify the efficiency and effectiveness of past actions
To estimate the parameters under which programs, investments, and acquisitions are reaching the targeted results
To select performance measures or methods
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Why?
Performance measurement
According to Neely et al., what is performance measurement?
The process of evaluating how well organizations are managed and the value they deliver for customers and other stakeholders
The process of quantifying the efficiency and effectiveness of past actions
The process of estimating the parameters under which programs, investments, and acquisitions are reaching the targeted results
The process of selecting performance measures or methods
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Performance measurement
What is the process of collecting, analyzing, and reporting information regarding the performance of an individual, group, organization, system, or component called?
Evaluation
Assessment
Performance measurement
Analysis
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Product life-cycle management (marketing)
What are the goals of product life cycle management (PLM)?
Increase time to market
Reduce product quality
Increase prototyping costs
Identify potential sales opportunities
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Human resource management
What are the four basic functions of human resource management?
Employee recruitment, training and development, performance appraisal, and reward management
Employee relations, organizational change, industrial relations, and benefits management
Staffing, training and development, motivation, and maintenance
Strategic initiatives, mergers and acquisitions, talent management, and succession planning
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Human resource management
What is the function of HR in overseeing organizational leadership and culture?
To ensure compliance with employment and labor laws
To manage transformation and change
To align HR strategy with business strategy
To listen and respond to employees
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Human resource management
What is the primary purpose of human resources?
To maximize employee performance
To oversee employee benefits design
To manage organizational change
To ensure compliance with employment and labor laws
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Management
What is the basic task of management according to Peter Drucker?
1. Planning and organizing
2. Coordinating and controlling
3. Marketing and innovation
4. Forecasting and commanding
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Management
What is the difference between 'Run the business' and 'Change the business' in management?
1. 'Run the business' refers to adapting goods or services to meet the changing needs of customers, while 'Change the business' refers to the continued delivery of goods or services.
2. 'Run the business' and 'Change the business' are interchangeable terms in management.
3. 'Run the business' refers to the continued delivery of goods or services, while 'Change the business' refers to the management of financial resources.
4. 'Run the business' refers to the management of human resources, while 'Change the business' refers to adapting goods or services to meet the changing needs of customers.
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